Write to the support team

Cannot sign in, or found something broken? Open a support ticket or a bug report. Leave your email and a member of the team answers you there.

How support works

There is no live chat. Everything goes through a request, so nothing you ask gets lost and you can read the answer again later.

1You write to usOpen a support ticket for a question or a request, or a bug report when something is broken. Screenshots help.
2A member of the support team picks it upThey read it, decide how urgent it is and reply in the request itself.
3You get the answer here and by emailA new reply shows as a red count beside Support. Write back in the same request until it is resolved.